View of radio hotel from under bridge with graffiti

FREQUENTLY ASKED QUESTIONS

WHAT IS CHECK IN AND CHECK OUT TIME?

Check in starts at 3pm and Check out is noon.

 

CAN I BRING MY PET?

Yes, up to 2 pets, max 50lbs, per room. There is a $50 fee per pet, per night. We may assess a deep cleaning or damage fee for incidents.

 

CAN I SMOKE?

There is no vaping or smoking of any kind in the hotel. There is a $250 penalty per incident and you may be asked to leave.

 

IS THERE HYPO-ALLERGENIC BEDDING?

Please ask at the front desk before arrival.

IS THERE A GYM?

Yes we have a 24 hour gym for guests.

 

IS THERE A COFFEE MACHINE IN THE ROOM?

Assorted coffees, tea and drinks are available at our front desk for purchase

DOES THE HOTEL OFFER ROOM SERVICE?

Yes, we offer limited room service in between 4pm and 10:30pm.

 

WHAT CAN I EAT?

JALAO offers a contemporary Dominican cuisine right next door and has a full bar, breakfast, lunch and dinner. There are also a variety of snacks available in our lobby for purchase at the grab and go.

 

ARE THERE PUBLIC SPACES?

Our guests can access the fitness room, the courtyard, and there gathering places in our lobby.

 

WHAT IS AROUND THE RADIO HOTEL?

Check out our destinations page.

 

WHAT IS THE CLOSEST TRAIN TO THE HOTEL?

The 1 train is 2 blocks and the A train which is 5 blocks.

 

WHAT IF I HAVE QUESTIONS ABOUT MY RESERVATION?

Please email frontdesk@radiohotel.com.

 

IS THE FRONT DESK STAFFED 24 HOURS?

Yes, we are here to assist you at anytime.

 

IS THERE AN INCIDENTAL HOLD ON MY CREDIT CARD AT CHECK IN?

Yes, we put a hold on your card for $75 per night and subject to change without notice.

 

WHAT FORMS OF PAYMENT DO YOU TAKE?

Visa, MasterCard, American Express, and Discover cards are accepted. Cash may only be paid at check out.

 

IS THERE INTERNET?

Yes, we have free wifi for guests throughout the entire building.

 

CAN I STORE MY LUGGAGE?

Yes, please ask at the front desk.

 

WILL YOU ACCEPT PACKAGES?

We can accept small packages with guest name and arrival date on them.

 

WHAT IF I’D LIKE TO BOOK A GROUP OF ROOMS?

Please email sales@radiohotel.com.

 

WHERE CAN I PARK?

Self-parking is available. The entrance to parking is on 180th street. Height restriction for vehicles is 86″. $35 per 24-hour period for a sedan, $47 for SUV, and additional charges for oversized vehicles with no in and out privileges. Contact: 929.688.4691.

 

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